Frequently Asked Questions

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Q: When will my mini excavator arrive once I place an order?

A: Because every unit listed on our site is physically on hand, your machine doesn’t wait in a queue or cross an ocean. Once you confirm your order, ECE dispatches directly from one of our East Coast depots, coordinating a fast, insured drop-off anywhere in New Hampshire. Many customers see their excavator delivered in just a couple of days, depending on location and scheduling.

Q: What happens if I ever need replacement parts?

A: ECE’s compact excavators are engineered for straightforward maintenance. Components are standardized and easy to source, which means most New Hampshire part requests are fulfilled in roughly ten days. The goal is to keep downtime short and your machine earning its keep with minimal interruption.

Q: Can I look at a machine before committing to buy?

A: Definitely. We arrange appointment-based inspections rather than walk-in browsing. Our nearby depots host real inventory—so when you visit, you’ll see the same mini excavators you’d be ordering. If travel isn’t convenient, a live video walkthrough can cover every detail just as clearly.

Q: What payment and financing choices are available?

A: We keep transactions straightforward. Cash, cashier’s checks, wire transfers, and all major credit cards are accepted. For New Hampshire buyers who prefer to finance, ECE offers simple, flexible terms for both business and personal use, with quick approvals and no hidden steps.

Q: How is my purchase protected?

A: Every ECE mini excavator carries a full one-year warranty, included automatically. It’s our assurance that each customer—from landscapers to property owners—gets dependable coverage and real support from day one.